MobileVote, when used with QR (quick response) Codes, becomes the perfect avenue by which businesses can engage their brand with a new generation of digitally savvy consumers. The key strength is that it encourages action while the consumer is still in the store. A customer scans the QR code with their smartphone and are instantly connected to a customer experience questionnaire. This type of in-store consumer experience is invaluable. It is a simple and effective tool that brands can integrate into their overall mobile phone marketing strategy.
It’s clear that customers have ever-changing needs. What once was a need for customer service reps to solve current customer problems has evolved into a need for reps to solve problems before they even exist.
With the help of a customer questionnaire, of course obtaining feedback from your customers